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Privacy Policy

This Privacy Policy outlines how your personal information is gathered, utilized, and shared when you visit or make a purchase from DispensaryExchange.com (referred to as the “Site”).

PERSONAL INFORMATION WE COLLECT

Upon visiting the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and some cookies installed on your device. As you navigate the Site, information about the specific web pages or products you view, as well as the websites or search terms that led you to the Site, is gathered. This automatically collected information is termed “Device Information.”

We collect Device Information through various technologies:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. Visit All About Cookies for more information.

  • Log files: Track actions on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files used to record information about your Site browsing.

Additionally, when making a purchase or attempting to do so through the Site, certain information is collected, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. This information is termed “Order Information.” When referring to “Personal Information” in this Privacy Policy, both Device Information and Order Information are included.

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information primarily to fulfill orders placed through the Site (processing payment information, arranging shipping, and providing invoices/order confirmations). Additionally, we use this information to:

  • Communicate with you.

  • Screen orders for potential risk or fraud.

  • Provide information or advertising related to our products or services in line with your preferences.

Device Information is used to screen for potential risk and fraud (especially your IP address) and to improve and optimize the Site’s functionality.

SHARING YOUR PERSONAL INFORMATION

We share Personal Information with third parties to assist in utilizing this information, as described above. For instance, we use Shopify to power our online store and Google Analytics to understand how customers use the Site. You can learn more about their privacy practices on their respective websites.

We may also share Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.

BEHAVIORAL ADVERTISING

Your Personal Information is used to provide targeted advertisements or marketing communications believed to be of interest. To opt-out of targeted advertising, visit the provided links for Facebook, Google, and Bing, or use the Digital Advertising Alliance’s opt-out portal.

DO NOT TRACK

Please note that our Site’s data collection and use practices are not altered when a Do Not Track signal is received from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, update, or delete your personal information. Contact us using the information below to exercise this right.

DATA RETENTION

Order Information is maintained for our records unless you request deletion.

CHANGES

This privacy policy may be updated from time to time to reflect changes in practices or for operational, legal, or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 18.

CONTACT US

For more information about our privacy practices, questions, or complaints, contact us via email at support@dispensaryexchange.com